
Today, the Ventura County Star reports on our decision to hold off on filling vacancies, in light of the national economy:
We have more than 30 unfilled jobs, but we had cautiously decided to fill only about half of them prior to the dismal October stock market and retail sales news. Now we expect to defer hiring on all but a handful, primarily in police and fire where vacancies are pushing up overtime costs as we try to keep the city safe.
It's not a great time for getting hired almost anywhere, of course. Today, we received an official letter notifying us of 8 more lay-offs at Hollingshead International in Ventura, a division of Decrane Aerospace. It follows 14 people let go earlier this year (although 2 were rehired.)
Dr. Maurice Bisheff, who's an Instructor at CalState University Northridge's well-regarded Public Administration Program, recently asked me three questions:
1. Where is the field of public administration going?
2. What is the ideal MPA candidate look like to you?
3. Based on #1 and #2, what perspectives and management skills are you looking for when you hire or promote?
I don't think you can answer the first question without looking at the larger question of the public sector in America.
We are seeing a momentous change in the making.
A half century ago, President Kennedy's inaugural call ("Ask not what your country can do for you, ask what you can do for your country") gave public service a new luster as an arena for "the best and the brightest" to devote their talents. But as urban riots, Vietnam, assassinations, Watergate, stagflation and the Iran hostage crisis eroded American's belief in government, Ronald Reagan marked a radical shift in 1980 when he declared in his inaugural address: "In this present crisis, government is not the solution to our problem, government is the problem."
In the intervening three decades, "bureaucrats" have been routinel demonized as wasteful, incompetant and self-aggrandizing. These stereotypes obviously discourage talented young people from looking to government as an attractive employer.
So where is "public administration" headed?
Well, it should be obvious that the public hasn't lowered its expectations of government -- in fact, precisely the opposite. Even before the current Republican administration launched the largest government intervention in the economy since the New Deal, public opinion continued to make escalating demands on the public sector to "solve" complex problems from environmental protection to regulation of biomedical research.
In that sense, it makes little sense to think of "public administration" in isolation. Leading in the 21st Century means confronting new challenges -- and even old challenges in new ways. In the age of "accountability," we need to learn to identify clear outcomes; measure performance; and be publicly transparent about results. We have to reconcile the need to empower our work force by giving them clear goals and letting them do their jobs against the incessant demands by elected officials and the electorate to instead impose increasingly draconian micro-management on how government conducts business, spends money and raises revenue. Given harsh economic and environmental constraints, we have to meet the challenge of building sustainable organizations and sustainable communities . We have to adapt emerging technology to the age-old truths of representative democracy, finding new ways to engage our citizens in the challenge of "government of the people, by the people and for the people."
Of course, these challenges didn't emerge overnight. But public consciousness of them is abysmal. The media shares the blame for this -- they almost never take the time to understand and report on the "dull" story of making government work better. Vice President Al Gore's "National Performance Review" had a huge (and long overdue) impact on improving the effectiveness of our Federal government. But this huge achievement not only didn't win him the presidency, the public was so little interested in the topic, it didn't even figure in the campaign.
In this atmosphere, a Masters in Public Administration today should prepare graduates for reinventing government, not simply studying it. Static models of governance, budgeting, personnel and regulation are not simply outdated -- they are counter-productive. When I'm hiring a department head, an MPA on the resume is not shorthand for useful expertise. At best, it gives me an indication that they have a drive for learning. I would be more impressed by an MBA, not because I think business is a better background than government, but because business schools are more likely to prepare graduates for leading in a changing world.
In looking for managers to hire or promote, in Ventura we have become much more focused on talents than skills. Applicants who are effective communicators, energetic, collaborative and have a passion for public service are better candidates than those who are "experienced" in a narrow range of job skills. It is easier to train for job skills (as we do, for example, with new police officers) than to take people who have lots of "qualifications" and "credentials" but don't have talents for managing time, people and money.
I expect people will look back on 2008 as the end of an era. Not just because our economy suffered a severe shock and we elected a new president. I think it will mark the time when we realized that we are part of rapidly changing world and government is absolutely going to have to be "part of the solution." As the public turns to government to "bail-out" the economy and make sure we steer our way out of dire global economic and environmental challenges, government at every level is going to have to step up to the challenge.
My hope is that we will benefit from a new tone set in Washington, starting on January 20. The mismanagement of the war in Iraq and the response to Hurricane Katrina have become emblematic of government incompetence. The change in strategy in Iraq, if it proves nothing else, demonstrates that leadership matters. The same is true at the state and local level. In tough times like we are facing, we may not be able to fill every vacancy. But we need to be making sure that those we hire and promote are suited to helping our nation, state and communities meet the very real challenges of our time.